Thanks, DaimlerChrysler!We would like to extend our personal thanks and appreciation to DaimlerChrysler for paying to replace our 2.7L engine, which was blown due to sludge. Our goal: five-star accountability!READERS: We just heard that an American class action suit has been filed in the USA regarding the Durango for a similar engine problem as the 2.7L. We also heard that a 2.7L class action is around the corner in the USA. Mercedes (who own Chrysler) has already settled a previous class-action lawsuit in the USA regarding sludge in one of their engines. If you're American, please go to datatown for information.
About a Canadian lawsuit: we have a long list of names of people interested in filing a suit. We can no longer file a suit, ourselves, because Chrysler fixed our engine for us. If you want to file a suit, tell us, and we will distribute your contact information to our list so people can contact you directly. If you're a lawyer, and you can help these people, tell us, so we can tell them.
DON'T FORGET: In Canada, the dealer who sold you your car is responsible for selling you a product with REASONABLE DURABILITY. If your 2.7L, Mitsubishi-designed Chrysler engine failed, you should report this to your provincial consumer protection agency in addition to working with Chrysler to get goodwill on your engine. You can e-mail us for more information. Also, keep reading the information contained below because many of the phone numbers and contacts you need are contained on this webpage. You must be persistent and willing to keep fighting for your rights. Be positive and keep trying!
Click here and here to see how Mercedes settled their engine sludge issue! Also, we keep being told by people writing in to us that they have been experiencing a shortage of Chrysler-made 2.7L engines! Are you waiting for an engine on back order? Let us know!
Here's DaimlerChrysler's automotive research centre, affiliated with the University of Windsor (see link on right). Are they researching problems with the safety and durability of the Mitsubishi-designed 2.7L engine or ignoring them? We note they're doing steering column research (thank goodness)! Have they published their publicly funded research for the public to read, or is this free R&D research funding from the Government of Canada only meant to help Chrysler's profitability?
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A blog about the mechanical and service experiences of people who own Dodge Intrepid automobiles. All views are the personal experiences and opinions of the blog owners and others who post to this site. Information on this site is posted without prejudice and constitutes personal viewpoints only.
Phone the President!
Mr. Mark Norman, President of Daimler Chrysler Canada (519) 973-2000
When you get the voice recognition system, ask for Mark Norman. If they haven't changed the system over yet, you might still need to ask for Edwin Brust, the former president, in order to reach Mr. Norman.
More contact info here (and more coming soon).
TELL CBC MARKETPLACE!
Encourage them to do a show on this
so Intrepid owners are informed! Marketplace
P.O. Box 500, Stn. A
Toronto, ON M5W 1E6
Etobicoke Casting Plant
416-253-2300 Then dial 378#
To speak to Daimler Chrysler Public Relations regarding Chrysler automotive research and development, call Kerry Kerr at 519-561-9571 or 519-253-3000 ext. 5066. She is the Manager for Corporate Media Relations at the University of Windsor Public Affairs and DaimlerChrysler Canada Communications Office, acting on behalf of the University of Windsor/DaimlerChrysler Automotive Research and Development Centre. Ask about research on the 2.7L Mitsubishi engine! This centre is funded by the Government of Canada through NSERC.